When two or more people interact with one another through various means, including words, sign, number, gesture, it is understood that there’s an attempt of correspondence between people. Simply put, this act is known as communication. We all try to relay messages via different methods. It is an integral part of our daily work. Understanding and reciprocating to the surrounding in an appropriate manner would be difficult without means of communication. It is essential that people learn effective communication skills, be it for personal motive, or for professional purpose. Today, effective communication is an essential trait employer look in their employees. It not only eases the customer service experience but also ensures proper relay of messages within the organization.
Fortunately, with practice, communication skills enhance. To be a good communicator, the individual needs to have the patience to listen to others, to react and respond accordingly. Understanding your responder creates feasibility and encourages comprehensive communication.
There are a few ways of mastering the art of communication. For shy people, facing a mass can be a daunting task. It can be difficult for them to express their views in public. The fear of speaking in public is called glossophobia. You can overcome this fear by talking to yourself in the mirror or speaking in front of people who are close to you. It might seem difficult at first, but slowly this fear can be conquered.
There are many now successful people who suffered from this fear but with hard work and years of practice, they overcame their fear. If we always keep ourselves in other’s shoes and say what we as a listener would like to hear, it is possible to stay in contact with many, and eventually grow our fan base.
Chaudhary is the purchase officer at Dwarika’s Hotel.